5 Ways To Manage Your After Sales Service Effectively

5 Ways To Manage Your After Sales Service Effectively

If you have ever worked in real-world retail as opposed to eCommerce, you may have heard it said that just one negative customer experience is a sure way to lose ten customers! This is because shoppers make speedy choices every day about where to spend...

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Communication and Collaboration

Communication and Collaboration

Every great project is, in and of itself, a collaboration. It can only be achieved with partnership, through group participation, and in the flowing exchange of information and ideas. Steve Jobs famously once said “Great things in business are never done by one...

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Site Refresh: The Life Of A Website

Site Refresh: The Life Of A Website

As we creep towards almost thirty years since the very first website was launched, the way we interact with the internet and the way that websites now look and behave has transformed massively. Thankfully, the responsive and interactive pages that we see today are far...

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Managing Your Mailchimp Audience List Effectively

Managing Your Mailchimp Audience List Effectively

Whenever the subject of email marketing comes up, Mailchimp certainly tends to be a go-to platform on the tip of everyone's tongues. The meteoric rise of Mailchimp as one of the most successful marketing automation and email marketing tools around today is easy to...

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Spotlight on John Franklin Kitchens

Spotlight on John Franklin Kitchens

John Franklin Kitchens came to us for a Re-brand as their existing logo and brand identity needed a little bit of love. We took their existing brand colours, as we felt it was a good starting point and wanted to make sure there was a link between the new...

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7 Necessary Steps To Launch Your eCommerce Shop

7 Necessary Steps To Launch Your eCommerce Shop

There are so many details to think about when setting up an eCommerce shop, and dropping the ball in one small area can mean a far slower pace towards the global triumph you are aiming for! You have a vision for your business and a fantastic range of...

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Top of the Pots

Top of the Pots

We haven't come across a pop star themed teapot before but then to be honest we hadn't been looking until we started the hunt for unusual teapots. Its amazing what you see when you open your eyes as someone once said. Keep the pictures coming into our Facebook page of...

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Being On-Point With Project Planning

Being On-Point With Project Planning

Imagine that you and your friends are going to take a long road trip. You could simply set off on a wing and a prayer, but the chances are you will encounter some setbacks! In all likelihood, before you hit the road you will work out a plan to ensure your...

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Understanding The Brand Process

Understanding The Brand Process

What do we mean when we talk about brand process? If you are about to begin this process with us, you may wonder what to expect. Ultimately, it means building the identity of a business from the foundations upward. Here we will go into detail about the...

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How To Back Up Your WordPress Site Yourself

How To Back Up Your WordPress Site Yourself

When it comes to backing up, it's easy to allow ourselves to be lulled into a false sense of security. You probably remember the days before the wonders of “the cloud” for backing up your home computer. Perhaps, back in the day, you forgot to backup an...

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