1. In the back office, hover over orders, and select ‘Order Messages’.
    screen-shot-2016-09-30-at-15-36-38
  2. You can add new messages here by clicking at the top right (+).
    screen-shot-2016-09-30-at-15-36-59
  3. Select an order, then under “Messages” at the bottom, click “Choose a standard message”.
    screen-shot-2016-09-30-at-15-39-53
  4. You can then choose the order message you created in the dropdown.
  5. You can use the ‘Display to consumer’ option to choose whether the message should be sent to the customer or just displayed as an order comment for you.

 

 

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