Covid19 update: WE ARE OPEN... it's business as usual and we look forward to hearing from you.

How to add an order message in Prestashop

  1. In the back office, hover over orders, and select ‘Order Messages’.
  2. You can add new messages here by clicking at the top right (+).
  3. Select an order, then under “Messages” at the bottom, click “Choose a standard message”.
  4. You can then choose the order message you created in the dropdown.
  5. You can use the ‘Display to consumer’ option to choose whether the message should be sent to the customer or just displayed as an order comment for you.





About Tonks

Apprentice turned Web Developer, mixing and matching my skills between the WordPress and Prestashop Teams. I absolutely love playing and watching football, especially Liverpool FC.

Give us a call on 01460 281865 or email us to see how we can help you!