At Teapot Creative we love Prestashop. We are the UK’s largest accredited Prestashop partner agency offering a wide range of services to help support what we feel is the best eCommerce platform available. We can provide everything you need to make your Prestashop store a success. From designing and building your bespoke, elegant and enticing online store through to trouble-shooting, ongoing site maintenance and support.
Of course creating a successful eCommerce store isn’t just about putting your products up for sale and waiting for the money to start rolling in. To be successful online you need to build trust through your branding and design, build loyalty and repeat sales through your customer journey and provide fantastic after-sales support.
It’s a fact, if no one knows that your store exists, then no one will be buying your products. So you need to ensure that your customers can find you. We take customer experience and the potential for increasing site traffic in to account at every stage of planning, design, development and launch.
Our team of Prestashop developers, designers, SEO’s and digital marketing experts are at your disposal.
All projects are delivered by our in-house team and you will deal directly with our studio manager, the designer and the developer building your site. From the start we provide access to our project management system allowing you to review the progress of your site in detail. This same system also allows you to share files and to communicate directly with the team working on your project.
Flexible and robust Prestashop support services to keep your store looking great, running perfectly and performing well online
Prestashop support and maintenance services for your site are operated on a rolling hours bank basis, any hours not used during the month will roll over to the following month and held within your account for use whenever you need them. Services can be purchased either as a one-off bulk of hours or by monthly repeat purchase via direct debit. Monthly purchases benefit from a cost saving.
There is no contract associated with this service, the hours are billed in advance and you can decide to stop whenever you want to. Any unused hours will be held within your account for use whenever you need them but will expire after 12 months from the date of purchase.
For new clients there is a minimum purchase of at least 5-hours. For existing clients the minimum purchase volume is 3 hours