At Teapot Creative we love Prestashop. We are the UK’s largest accredited Prestashop partner agency offering a wide range of services to help support what we feel is the best eCommerce platform available. We can provide everything you need to make your Prestashop store a success. From designing and building your bespoke, elegant and enticing online store through to trouble-shooting, ongoing site maintenance and support.
Of course creating a successful eCommerce store isn’t just about putting your products up for sale and waiting for the money to start rolling in. To be successful online you need to build trust through your branding and design, build loyalty and repeat sales through your customer journey and provide fantastic after-sales support.
It’s a fact, if no one knows that your store exists, then no one will be buying your products. So you need to ensure that your customers can find you. We take customer experience and the potential for increasing site traffic in to account at every stage of planning, design, development and launch.
Our team of Prestashop developers, designers, SEO’s and digital marketing experts are at your disposal.
All projects are delivered by our in-house team and you will deal directly with our studio manager, the designer and the developer building your site. From the start we provide access to our project management system allowing you to review the progress of your site in detail. This same system also allows you to share files and to communicate directly with the team working on your project.
Separating yourself from your competitors, making your products stand out and winning customer trust is all about how well you present your business online. Every element counts; your brand, your products, your selling techniques and how you lead your customers from landing page to check-out.
Getting this journey right isn’t simply a process of making your eCommerce store look nice. We look in detail at what products you are selling, your competitors, who your target audience are, how they are going to find you and how best to convert your site visitors in to happy customers.
The web is an ever-changing environment with trends and technologies continuously evolving but this doesn’t mean that you need to re-invent your online business each year.
A theme re-design can often breath new life in to a tired looking store, help to keep your brand fresh and allow you to benefit from elements such as responsive design increased site speed and structured data mark-up for search engines.
If you want your online store to remain secure, successful and to benefit from all of the latest features that Prestashop has to offer then keeping up to date with the latest Prestashop version is essential.
Handling Prestashop upgrades without losing data, breaking your site and potentially incurring costly site downtime can be a challenge. We have a team of Prestashop trained developers with a lot of experience upgrading the Prestashop platform so why not let us take care the process for you?
Switching from one eCommerce platform to another can seem like a daunting task and for this reason many online retailers often stick with a system that they have outgrown or that no longer supports their business because they just don’t know where to start.
We can help to greatly reduce the work involved in migrating your existing platform database over to Prestashop including your products, your customers and your order history.
Exporting your products and selling abroad can be a great way of growing your online business and increasing revenue but internationalising your site via multi-store and multi-language doesn’t come without a challenge.
We have helped many businesses to successfully internationalise their websites and we work closely with UK Trade and Investment to ensure that your business has the best chance possible of realising your overseas aims.
Our largest international client to date has more than 90 versions of their website serving language and currency variations in 15 different countries. So whatever scale your requirements we can help and advise.
The Prestashop multi-store facility is the perfect way to sell products across multiple sites to different markets whilst keeping your store administration and business overheads to a minimum.
We create and work with Prestashop multi-store environments on a daily basis and can help with anything you need from simple advice to looking after the entire process for you.
A small bug in your Prestashop installation, theme or a module can range from being an annoying inconvenience to completely crippling your business.
To the trained eye a bug can often be easy to find and easy to fix so if you are having problems of any kind then our Prestashop accredited developers can help to get them resolved so that you can get on with selling products.
There is just about nothing worse for an online shopper than waiting for a page to load. Slow site-speed will have a big impact on your sales and cause potential customers lose faith in your store and your brand.
Set-up correctly, Prestashop is pretty much the fastest loading open-source eCommerce platform available but poor store configuration or incorrect server environment can cause this lightening speed to crawl at a snails pace.
We can resolve your site performance issues to give you the best chance of winning and retaining customers.
9 times out of 10 almost all issues experience by clients with Prestashop are down to either incorrect store set-up or incorrect product configuration.
Tax settings, language settings, product attributes, product combinations, shipping carriers, payment gateways…. These can all become confusing and incorrect configuration can lead to a store that doesn’t function correctly.
If you are struggling to get your store set-up correctly then we can audit your store configuration and you up and running as quickly as possible.
If you want your eCommerce business to be a success then having a great looking website selling great products is essential but the truth remains that if no one can find your site then you won’t be selling many products.
We have our own in-house SEO and experienced digital marketing team with a deep understanding of how to help an eCommerce store perform well online whilst conforming to search engine webmaster guidelines and SEO best practices.
Google Adwords, Google shopping feeds and display advertising can be a great way of attracting valuable and targeted traffic to your store. However, if your PPC campaigns aren’t set-up correctly then they can also end up costing you a lot of money.
We can help with anything from auditing your existing PPC account; setting up a new account; to regular account management.
Creating and launching an eCommerce store is only the first stage of building an online retail business. To ensure that your site continues to perform well you should keep Prestashop and any installed modules up to date with latest releases and keep your site looking fresh by regularly updating your sales banners and special offers.
The reality is that many site owners struggle to run their business at the same time as refreshing their store as often as they would like.
Teapot Creative offers a comprehensive maintenance and support service to help keep your site looking good and performing efficiently.
Teapot Creative offer Prestashop support and maintenance services to help you keep your store looking great, running perfectly and performing well online. Teapot Creative are the UK’s largest accredited Prestashop agency. All of our existing development and support team have been trained and certified directly by Prestashop and we have a commitment to ensuring that all new development and support staff are trained and accredited by Prestashop within 12-months of them being employed.
Your maintenance and support account can be used to request any web service that we offer as an agency, these services include:
Flexible and robust Prestashop support services to keep your store looking great, running perfectly and performing well online
Prestashop support and maintenance services for your site are operated on a rolling hours bank basis, any hours not used during the month will roll over to the following month and held within your account for use whenever you need them. Services can be purchased either as a one-off bulk of hours or by monthly repeat purchase via direct debit. Monthly purchases benefit from a cost saving.
There is no contract associated with this service, the hours are billed in advance and you can decide to stop whenever you want to. Any unused hours will be held within your account for use whenever you need them but will expire after 12 months from the date of purchase.
For new clients there is a minimum purchase of at least 5-hours. For existing clients the minimum purchase volume is 3 hours